Shipping Questions

Shipping times are calculated from the moment the package leaves our hands and arrives at USPS, to the time it reaches you. The 4-5 day turnaround time to make your pieces is not a part of the shipping time. Each package ships with a tracking number and will ship with the shipping method you chose at checkout.

All orders are handmade in Issaquah, Washington and ship from there as well.

We offer free shipping for all U.S. orders over $75. The free shipping option is standard shipping (5-8 business days). To qualify, your order must total over $75 before taxes and shipping and after any discounts. If you would like to choose a faster shipping service, that will still be available at checkout.

Return and Exchanges

All jewelry is non-returnable and non-refundable. Each piece is made to order. Please measure and order accordingly to guarantee your correct size.

If in the rare case of faulty jewelry hardware please email and we will get a replacement out to you right away.

Due to COVID, we cannot under any circumstance accept exchanges. Please measure and order accordingly to guarantee your correct size.

We hope to have this option available again soon and thank you for your understanding.

Care and materials

Clean your gold filled jewelry regularly using warm water to wash and a soft cloth to pat dry. Avoid wearing your gold filled jewelry in the ocean or swimming pools, as the salt water and chlorine can cause damage.

All jewelry is handmade in Issaquah, Washington with top-quality materials sourced only from the U.S.

Our sizing chart can be found on every product listing under the “Sizing Chart” tab or click here to view our Sizing Chart.

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