How long does shipping take
Shipping times are calculated from the moment the package leaves our hands and arrives at USPS, to the time it reaches you. The 4-5 day turnaround time to make your pieces is not a part of the shipping time. Each package ships with a tracking number and will ship with the shipping method you chose at checkout.
Where does my order ship from
All orders are handmade in Issaquah, Washington and ship from there as well.
We offer free shipping for all U.S. orders over $75. The free shipping option is standard shipping (5-8 business days). To qualify, your order must total over $75 before taxes and shipping and after any discounts. If you would like to choose a faster shipping service, that will still be available at checkout.
Return and Exchanges
What is your return policy
All jewelry is non-returnable and non-refundable. Each piece is made to order. Please measure and order accordingly to guarantee your correct size.
If in the rare case of faulty jewelry hardware please email email@example.com and we will get a replacement out to you right away.
What is your exchange policy
Due to COVID, we cannot under any circumstance accept exchanges. Please measure and order accordingly to guarantee your correct size.
We hope to have this option available again soon and thank you for your understanding.
Care and materials
How do I care for my jewelry
Clean your gold filled jewelry regularly using warm water to wash and a soft cloth to pat dry. Avoid wearing your gold filled jewelry in the ocean or swimming pools, as the salt water and chlorine can cause damage.
Where is my jewelry made
All jewelry is handmade in Issaquah, Washington with top-quality materials sourced only from the U.S.
I'm not sure of my size
Our sizing chart can be found on every product listing under the “Sizing Chart” tab or click here to view our Sizing Chart.
Didn't find what you were looking for? Feel free to contact us at any time at firstname.lastname@example.org